MOST IMPORTANT
Powerwind.co.uk use a variety of carriers with very few problems. PLEASE PLEASE take the time to open boxes and inspect goods as Carriers will NOT accept liability for transit damage later if the goods have been signed for. If you have any difficulty - mark the ticket DAMAGED as a precaution and contact us on 07799 847105 immediately.

Delivery costs in the UK are based on weight of items, speed of delivery and volume of order.

Generally carriers will redeliver free if you are not in by using a card system. We reserve the right to charge you for missed deliveries or re-delivery.

There is a minimum delivery, packing and administration charge of £5.50 on small orders

Currently our online shop calculates all UK Mainland and Offshore Delivery. The coloured areas below - including Channel Islands, Ireland are calculated at an higher rate. If you are have an order over £500 value, please contact us so we can confirm the delivery charge to you. We are also able to deliver to your nominated third party so you can have goods forwarded on at your cost.   Click here for Information for Overseas Buyers
Contact us for delivery charges to these areas if applicable

Larger orders may require larger vehicles - please let us know if your location is unsuitable. We will confirm delivery charges, estimated delivery time and options to you upon receipt of your enquiry. To make an enquiry about delivery, please use our contact form.

Important Note
We use commercial carriers to deliver to you. They will deliver to hard standing by the lorry - usually the heavier items are delivered on a tail lift lorry, although this is not always the case.

The Carriers will require a daytime contact number.

The Carriers do NOT install or position the items for you. It is for the customer to arrange your own handling and moving from the delivery point.

We reserve the right to charge an additonal cost for delivery should the load or delivery require additional handling on delivery

Note on signing for goods - All goods must be signed for by the recipient, if the goods are signed for by anyone else as in good condition, then no further claims for transit damage or loss can be made. Please use your best endeavours to sign for the goods yourself, as once the paperwork is signed, we accept this as proof of delivery and no further claims are accepted. Carriers will not be instructed to "Leave Goods" without signature.

Missed deliveries - We try to get the goods to you as soon as possible, in the case of large items, generally the carriers will advise you of the delivery day/time. In the case of smaller items if a delivery is missed, carriers will leave a notification. Generally they will redeliver free of charge, but sometimes a redelivery charge is made. We reserve the right to recharge you for missed deliveries where you have been notified by the carriers and the additional charges involved.

We regularly export worldwide, and we will obtain confirmed prices from reliable carriers for your purchases. Any tariff, tax or import duty payable for non-EU deliveries and transactions is the resonsibility of the purchaser and NOT Powerwind.co.uk

For the avoidance of doubt, and without detracting from any other provision of these terms, we shall not be liable for ny damage or loss whatsoever caused whether direct or indirect(including for the avoidance of doubt any third party) resulting from any delay in delivery of the goods, or failure to deliver the goods in a reasonable time - whether such delay is cause by our negligence or otherwise howsoever.

Electrical Items
We do not normally ship electrical goods to the US or Canada due to voltage differences. All electrical appliances are sold on the strict understanding that they will be installed by professional qualified electricians as the legislation now dictates that outside supplies and installations are to be installed by qualified professional electrictians and are no longer a DIY operation.